25 minutes | Jan 3, 2024

Making Magic With Gen AI: Capital One’s Prem Natarajan

Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One.

Prem joins this episode to share how Capital One’s technology teams are delivering value to customers by applying artificial intelligence in areas like fraud detection, how generative AI’s strengths stand to transform the developer experience, and why the right combination of product, science, and engineering expertise is key to successful AI and machine learning initiatives. Read the episode transcript here.

Guest bio:

As chief scientist and head of enterprise AI at Capital One, Prem Natarajan leads technology strategy, architecture, and development for the company’s enterprise data, analytics, and AI and machine learning initiatives, including advancing its AI capabilities, tools, and research efforts. Natarajan has more than two decades of experience leading science, technology, and commercialization efforts in natural language processing, speech recognition, computer vision, forecasting, and other applications of machine learning. 

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

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